Technical Support Operations Coordinator

6 days ago


King's Lynn, Norfolk, United Kingdom ZipRecruiter Full time
Role Overview

This technical support position requires a high level of expertise in troubleshooting and resolving complex user issues. The successful candidate will be responsible for delivering 1st and 2nd line support, while maintaining accurate records of support activities.

Key Responsibilities:
  • Support Delivery: Provide timely resolutions to user problems, adhering to Service Level Agreements.
  • System Administration: Maintain accuracy and efficiency in administering Back Office and bespoke systems.

We estimate the salary for this role to be around £56,000 per annum, based on a 40-hour week at £14 per hour.

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