Parts Specialist

4 weeks ago


Exeter, Devon, United Kingdom Kream Full time
Parts Advisor Opportunity

We are seeking an experienced Parts Advisor to join our team at Kream dealership in Exeter. As a key member of our sales department, you will play a vital role in supporting our technical workshop and customers with all parts requirements.

Key Responsibilities:
  • Collaborate with the technical workshop and sales team to ensure seamless parts supply and advice.
  • Provide exceptional customer service to retail and trade customers, ensuring strong communication and efficient parts supply.
  • Manage parts inventory, balancing stock levels to maintain a steady supply and prevent overstocking.
  • Process returns and warranty enquiries in a timely and professional manner.
  • Liaise with manufacturers to conduct stock and VOR special orders.
  • Conduct routine stock checks to maintain accuracy and efficiency.
  • Develop and maintain strong relationships with customers, colleagues, suppliers, and external representatives.

To be successful in this role, you will require experience as a Parts Advisor and be familiar with related IT systems and processes. If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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