Parts Specialist

3 weeks ago


Exeter, Devon, United Kingdom Kream Full time
Parts Advisor Opportunity at Kream

We are seeking an experienced Parts Advisor to join our team at Kream in Exeter. As a Parts Advisor, you will play a crucial role in supporting our technical workshop and sales department with all parts requirements.

Key Responsibilities:
  • Parts Advice and Supply: Provide retail and trade customers with expert parts advice and supply, ensuring strong communications and excellent customer service.
  • Workshop Support: Support the technical workshop with all parts requirements, ensuring workshop efficiencies are maintained.
  • Inventory Management: Balance parts stock to ensure a steady supply is available, replenishing fast-moving items and avoiding overstocking.
  • Returns and Warranty: Process returns and warranty enquiries in a timely and efficient manner.
  • Manufacturer Liaison: Liaise with the manufacturer, conducting both stock and VOR special orders.
  • Stock Checks: Undertake routine stock checks to ensure accuracy and compliance.
  • Customer Relationships: Develop and maintain professional working relationships with all customers, colleagues, suppliers, and external representatives.

To be successful in this role, you will need to have experience as a Parts Advisor and be familiar with related IT systems and processes. If you are a motivated and organized individual with a passion for the automotive industry, we encourage you to apply for this exciting opportunity.



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