Client Support Expert

4 days ago


Edinburgh, Edinburgh, United Kingdom Search Full time

Job Description:

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This is an exciting opportunity to become a Client Support Expert in Edinburgh, joining our growing team as a Customer Service Advisor. With a focus on delivering exceptional customer service, this role involves handling administrative tasks related to pension schemes.

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Key Responsibilities:

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  • Develop and maintain relationships with policyholders while providing top-notch customer service.">
  • Handle various administrative tasks, including pensions calculations and data entry.">
  • Manage annual scheme updates and respond to policyholder inquiries with precision.">
  • Contribute to process improvements and enhance client satisfaction by collaborating with the team.">
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Requirements:

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  • Possess a passion for delivering exceptional customer service.">
  • Demonstrate strong attention to detail and commitment to accuracy.">
  • Showcase ability to work efficiently under tight deadlines and handle multiple tasks.">
  • Exhibit excellent communication skills and collaboration with the team.">
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Benefits:

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  • Earn a competitive hourly pay rate of $13 plus weekly pay.">
  • Benefit from a hybrid working model with 3 days from home for a great work-life balance.">
  • Work full-time hours, Monday to Friday, providing a consistent schedule.">
  • Participate in remote training to ensure preparation and confidence in the role.">
  • Experience career development opportunities with potential for a permanent position after 6 months.">
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About Search:

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As an equal opportunities recruiter, Search welcomes applications from diverse candidates.



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