Account Support Expert

2 days ago


Edinburgh, Edinburgh, United Kingdom Business Stream Full time £24,255 - £25,000

Become an Account Support Expert

We're seeking a dedicated and organized individual to join our team as an ACCOUNT SUPPORT EXPERT. As a vital member of our team, you will be responsible for providing exceptional customer service and support to our valued clients.

About the Role

This is a fantastic opportunity to work with a dynamic and forward-thinking company that values customer satisfaction and employee development. You will have the chance to work with a talented team, learn new skills, and take ownership of your projects.

Your Key Responsibilities

  • Responding to customer inquiries and resolving issues efficiently and effectively.
  • Providing excellent customer service through various communication channels, including phone, email, and online platforms.
  • Collaborating with cross-functional teams to achieve business objectives and improve client satisfaction.
  • Maintaining accurate records and reports to ensure seamless customer interactions.

What We Offer

In return for your hard work and dedication, we offer a competitive salary of £24,255, increasing to £25,000 upon successful completion of training and probation (typically 6-9 months). Additionally, you can enjoy:

  • Monday to Friday working hours, ensuring a great work-life balance.
  • A starting annual bonus potential of 10%.
  • An attractive pension plan.
  • 31 days of annual leave and six bank holidays.
  • Subsidized canteen and free gym membership.
  • Employee discounts.

About Our Company Culture

At Business Stream, we value diversity, equality, and inclusion, creating a welcoming environment for everyone. We believe in investing in our employees' development, recognizing their achievements, and supporting their well-being. Join us and become part of a team that makes a difference in the lives of our customers and the community.



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