Account Support Expert
2 days ago
Become an Account Support Expert
We're seeking a dedicated and organized individual to join our team as an ACCOUNT SUPPORT EXPERT. As a vital member of our team, you will be responsible for providing exceptional customer service and support to our valued clients.
About the Role
This is a fantastic opportunity to work with a dynamic and forward-thinking company that values customer satisfaction and employee development. You will have the chance to work with a talented team, learn new skills, and take ownership of your projects.
Your Key Responsibilities
- Responding to customer inquiries and resolving issues efficiently and effectively.
- Providing excellent customer service through various communication channels, including phone, email, and online platforms.
- Collaborating with cross-functional teams to achieve business objectives and improve client satisfaction.
- Maintaining accurate records and reports to ensure seamless customer interactions.
What We Offer
In return for your hard work and dedication, we offer a competitive salary of £24,255, increasing to £25,000 upon successful completion of training and probation (typically 6-9 months). Additionally, you can enjoy:
- Monday to Friday working hours, ensuring a great work-life balance.
- A starting annual bonus potential of 10%.
- An attractive pension plan.
- 31 days of annual leave and six bank holidays.
- Subsidized canteen and free gym membership.
- Employee discounts.
About Our Company Culture
At Business Stream, we value diversity, equality, and inclusion, creating a welcoming environment for everyone. We believe in investing in our employees' development, recognizing their achievements, and supporting their well-being. Join us and become part of a team that makes a difference in the lives of our customers and the community.
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