Customer Service Technician
3 weeks ago
At Miller Homes, we're committed to building better places for people to belong, better homes for customers, and better places for communities to thrive and nature to prosper. We're creating a better working environment for our people, too.
We're seeking a Customer Services Technician to join our Customer Services team in our Teesside region. As a key member of our team, you'll play a vital role in ensuring our customers receive exceptional service and support.
Main Responsibilities- Carrying out defect repairs in occupied properties with a focus on quality and customer satisfaction.
- Liaising with our nominated contractors and suppliers to coordinate remedial works in occupied homes, ensuring timely and effective solutions.
- Working closely with your Line Manager to promote effective solutions to complex remedial activity, driving continuous improvement.
- Building positive working relationships with colleagues, particularly site teams, to ensure seamless collaboration and communication.
- Liaising with the Customer Service Hub to ensure accurate and timely updates on completed or ongoing remedial activity.
- Delivering exceptional customer service, responding promptly to customer queries and concerns, and resolving issues efficiently.
- Acting professionally, courteously, and with dignity at all times, upholding the core values of Miller Homes.
You'll need a sound understanding of NHBC Technical Standards & Guidelines, as well as a sound decision-making process and the ability to use your own initiative to problem-solve.
A clean driving license and a time-served tradesperson background are essential, along with excellent communication skills, a keen work ethic, and a desire to succeed.
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Customer Services Technician
1 week ago
Tees Valley, United Kingdom Miller Homes Full timeAbout the roleMiller Homes is committed to building better places for people to belong, better homes for customers, and better places for communities to thrive and nature to prosper.We are seeking a Customer Services Technician to join our Customer Services team in the Teesside region.The successful candidate will have a clean driving license, be a time...
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Customer Service Technician
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Tees Valley, United Kingdom Miller Homes Full timeAbout the RoleAt Miller Homes, we're committed to building better places for people to belong, better homes for customers, and better places for communities to thrive and nature to prosper. We're creating a better working environment for our people, too.We're seeking a Customer Services Technician to join our Customer Services team in our Teesside region. As...
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Tees Valley, United Kingdom Miller Homes Full timeAbout the RoleAt Miller Homes, we're committed to building better places for people to belong, better homes for customers, and better places for communities to thrive and nature to prosper. We're creating a better working environment for our people, too.We're seeking a Customer Services Technician to join our Customer Services team in our Teesside region. As...
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Customer Service Technician
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Tees Valley, United Kingdom Miller Homes Full timeAbout the RoleAt Miller Homes, we're committed to building better places for people to belong, better homes for customers, and better places for communities to thrive and nature to prosper. We're creating a better working environment for our people, too.We're seeking a Customer Services Technician to join our Customer Services team in our Teesside region. As...
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Customer Service Technician
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Tees Valley, United Kingdom Miller Homes Full timeAbout the RoleAt Miller Homes, we're committed to building better places for people to belong, better homes for customers, and better places for communities to thrive and nature to prosper. We're creating a better working environment for our people, too.We're seeking a Customer Services Technician to join our Customer Services team in our Teesside region. As...
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Tees Valley, United Kingdom Miller Homes Full timeAbout the RoleAt Miller Homes, we're committed to building better places for people to belong, better homes for customers, and better places for communities to thrive and nature to prosper. We're creating a better working environment for our people, too.We're seeking a Customer Services Technician to join our Customer Services team in our Teesside region. As...
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Customer Service Technician
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Tees Valley, United Kingdom Miller Homes Full timeAbout the RoleAt Miller Homes, we're committed to building better places for people to belong, better homes for customers, and better places for communities to thrive and nature to prosper. We're creating a better working environment for our people, too.We're seeking a Customer Services Technician to join our Customer Services team in our Teesside region. As...
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Tees Valley, United Kingdom Miller Homes Full timeAbout the RoleAt Miller Homes, we're committed to building better places for people to belong, better homes for customers, and better places for communities to thrive and nature to prosper. We're creating a better working environment for our people, too.We're seeking a Customer Services Technician to join our Customer Services team in our Teesside region. As...
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Customer Service Technician
4 weeks ago
Tees Valley, United Kingdom Miller Homes Full timeAbout the RoleAt Miller Homes, we're committed to building better places for people to belong, better homes for customers, and better places for communities to thrive and nature to prosper. We're creating a better working environment for our people, too.We're seeking a Customer Services Technician to join our Customer Services team in our Teesside region. As...
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Customer Service Technician
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Tees Valley, United Kingdom Miller Homes Full timeAbout the RoleAt Miller Homes, we're committed to building better places for people to belong, better homes for customers, and better places for communities to thrive and nature to prosper. We're creating a better working environment for our people, too.We're seeking a Customer Services Technician to join our Customer Services team in our Teesside region. As...
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Customer Service Technician
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Tees Valley, United Kingdom Miller Homes Full timeAbout the RoleAt Miller Homes, we're committed to building better places for people to belong, better homes for customers, and better places for communities to thrive and nature to prosper. We're creating a better working environment for our people, too.We're seeking a Customer Services Technician to join our Customer Services team in our Teesside region. As...
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Tees Valley, United Kingdom Miller Homes Full timeAbout the RoleAt Miller Homes, we're committed to building better places for people to belong, better homes for customers, and better places for communities to thrive and nature to prosper. We're creating a better working environment for our people, too.We're seeking a Customer Services Technician to join our Customer Services team in our Teesside region. As...
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Customer Service Technician
1 month ago
Tees Valley, United Kingdom Miller Homes Full timeAbout the RoleAt Miller Homes, we're committed to building better places for people to belong, better homes for customers, and better places for communities to thrive and nature to prosper. We're creating a better working environment for our people, too.We're seeking a Customer Services Technician to join our Customer Services team in our Teesside region. As...
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Customer Services Technician
1 week ago
Tees Valley, United Kingdom Miller Homes Full timeAbout the roleMiller Homes is committed to building better places for people to belong, better homes for customers, and better places for communities to thrive and nature to prosper. We are creating a better working environment for our people.We are seeking a Customer Services Technician to join our Customer Services team based in our Teesside region.The...
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