Community Support Liaison
2 days ago
Community Support Liaison
Herefordshire Council is seeking a Community Support Liaison to join their Housing Solutions Team. The successful candidate will be the first point of contact for customers facing homelessness, providing free and impartial homelessness and housing advice services.
The ideal candidate will have an empathetic nature and a general understanding of homelessness law. They will work closely with a multi-functional team to provide a homeless triage service via the Housing Solutions duty desk.
This role involves monitoring and administration of the bespoke housing system, maintaining up-to-date records and ensuring high standards are met. The salary for this position is £27,269 per annum (pro rata).
About You
- You will have a flexible approach to working and be able to adapt to changing priorities.
- Ensuring continuous improvement in services for internal and external clients while promoting a positive image is essential.
We Offer
- A competitive salary, generous holiday entitlement, and access to our contributory pension scheme.
- Career progression: Clear pathways to progress.
- Annual Leave: 31 days' annual leave (pro rata) plus bank holidays.
- Flexible working:
- Employee Assistance Programme: 24/7 access to support and counselling.
- Pension: Scheme Enrolment in the Local Government (LGPS).
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