Night Duty Manager

4 weeks ago


Colchester, Essex, United Kingdom Delta hotels by Marriott colchester Full time
Job Title: Night Duty Manager

We are seeking a highly motivated and experienced Night Duty Manager to join our team at the Delta Hotels By Marriott Colchester. As a Night Duty Manager, you will be responsible for ensuring the security and smooth operation of the hotel during night shifts.

Key Responsibilities:
  • Ensure the safety and security of hotel guests and staff
  • Manage night audit processes and prepare for the following shift
  • Provide exceptional customer service and handle guest complaints
  • Take reservations, check guests in and out, and prepare guest bills
  • Authorise payments and manage conference rooms
  • Address maintenance issues and clean public areas
  • Serve at the bar and perform kitchen duties
  • Report any health and safety hazards and prevent abuse or destruction of property
Requirements:
  • At least a year of successful supervisory experience in a customer service environment
  • Flexible with shifts and able to adapt to business needs
  • Self-motivated, driven, reliable, results-oriented, and proactive attitude
  • People management and leadership experience
  • Attention to detail and problem-solving skills
  • Previous night working experience
What We Offer:
  • Competitive salary from £25,000 per year
  • Company pension
  • Discounted or free food
  • Employee discount
  • On-site parking
Working Hours:
  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Night shift
Location:
  • Colchester, CO6 1DU
Education:
  • A-Level or equivalent

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