Part-Time Support Specialist
3 weeks ago
**Job Description**
At Coventry Building Society Careers, we are looking for a Part-Time Support Specialist to join our team in Northampton.
The successful candidate will work 8.45am - 5pm two days a week, plus every other Saturday 8.45am - 12.30pm, providing exceptional customer service and support.
Key responsibilities include:
- Assisting customers with product-related queries
- Building relationships and understanding customer needs
- Finding resolutions to customer issues
- Keeping up-to-date with company policies and procedures
About You
To be considered for this role, you will already be in a customer service-focused position with good experience of helping others.
You will require excellent communication skills, confidence when interacting with diverse customers, and experience of dealing with complex enquiries in a sensitive manner.
As a positive, flexible, and team-oriented individual, you will be able to support and guide your team members effectively.
Estimated Salary: £25,000 - £30,000 per annum
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