Accommodation Services Coordinator

7 hours ago


London, Greater London, United Kingdom AccorHotel Full time

Company Overview:

At AccorHotel, we strive to create memorable moments for our guests by connecting hearts from arrival to farewell. We believe that great people involve great rewards, and as an employee of AccorHotel, you will be part of a world-leading hospitality brand.

About the Position:

  • Receptionist: Serve as the first point of contact for guests, handling inquiries, and resolving any issues that may arise.
  • Night Audits: Conduct thorough audits to ensure the accuracy of financial transactions and identify areas for improvement.
  • Guest Relations: Foster strong relationships with guests, responding to their needs and concerns in a professional and friendly manner.

Requirements:

  • Experience: Prior experience in a similar role or in customer-facing services is essential.
  • Skills: Excellent communication and problem-solving skills, proficiency in Opera or related systems, and ability to work independently.
  • Educational Background: Must have the right to work in the UK.

Benefits:

  • Pension Scheme: Access to a comprehensive pension scheme.
  • Service Charge: Eligibility for a service charge.
  • Discount Card: A discount card for use in Accor Hotels worldwide.
  • Complimentary Stays: Complimentary stays in UK hotels (subject to availability and T&Cs).
  • Training & Development: Opportunities for training and development within the company.
  • Additional Holidays: Additional holidays with service.
  • Recommend a Friend Scheme: Incentives for recommending friends.
  • Employee Advisory Service: Access to an employee advisory service.

Estimated Salary: £26,000 - £31,000 per annum.



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