Operations Lead
4 weeks ago
- Key Responsibilities:
- Day-to-day management of the customer service team, working through country team leaders.
- Effective review and assessment of activity management processes.
- Regular SLA/KPI reporting for the CS team - acting on insights, resolutions, and improvements as required.
- Liaison/activity management and 'go-to' team lead contact with key internal teams: Relationship/Account Managers; Platform and Technology project managers.
The ideal candidate will have proven experience working in a similar client-facing team lead role, direct knowledge of systems such as Zendesk and Hubspot, and excellent communication and presentation skills.
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Operations Lead
2 days ago
London, Greater London, United Kingdom Harmonic Operations™ | Certified B Corp Full timeCompany Overview">Harmonic Operations is a pioneering Health and Wellness Technology Brand in the UK, dedicated to empowering individuals to perform better through advanced recovery products. With a global customer base and a mission to make recovery a third dimension of fitness and training, we're scaling rapidly and seeking an experienced Operations Lead...
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Public Relations Executive Lead
3 weeks ago
London, Greater London, United Kingdom Motability Operations Full timeWe are looking for a talented Public Relations Executive Lead to join our Media and Communications team at Motability Operations. As a leader in the provision of mobility solutions, we require a skilled professional to support the delivery of our corporate communications and PR strategy.The successful candidate will be responsible for developing and...
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SEO and PPC Lead
4 weeks ago
London, Greater London, United Kingdom Motability Operations Full timeMotability Operations is committed to delivering exceptional customer experiences through innovative digital marketing solutions. As our SEO and PPC Lead, you will play a critical role in driving business growth by developing and executing effective SEO and PPC strategies. With a strong focus on analytics and reporting, you will work closely with...
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Stakeholder Engagement Lead
4 weeks ago
London, Greater London, United Kingdom Motability Operations Full timeMotability Operations is seeking a highly skilled Stakeholder Engagement Lead to join our team. As a key member of our Public Affairs and Stakeholder team, you will play a critical role in supporting the development of relationships with industry and disability groups.Job Description:In this role, you will work closely with the Head of Public Affairs and...
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Sports and Leisure Operations Manager
4 weeks ago
London, Greater London, United Kingdom Leisure (Operations) Full timeJob OverviewWe are seeking a highly motivated and experienced Sports and Leisure Operations Manager to join our team at Places for People Group. As a key member of our operations team, you will play a critical role in driving membership numbers and delivering outstanding customer service.About the RoleThis is an exciting opportunity for a results-driven...
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AML Compliance Lead
2 days ago
London, Greater London, United Kingdom Tether Operations Limited Full timeJob SummaryWe are looking for a highly skilled Head of Anti-Money Laundering (AML) to join our team at Tether Operations Limited. As a key member of our compliance department, you will be responsible for developing and implementing effective AML strategies to mitigate financial crime risks. Your expertise will help us maintain a strong reputation in the...
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Financial Operations Specialist
2 days ago
London, Greater London, United Kingdom Tether Operations Limited Full timeTether Operations Limited is seeking a highly skilled Financial Operations Specialist to enhance organizational efficiency and lead the development of streamlined processes with a strong emphasis on financial operations.The ideal candidate will excel in creating and implementing robust workflows, leveraging technology to optimize financial and operational...
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Technical Lead
5 days ago
London, Greater London, United Kingdom Tether Operations Limited Full timeCompany OverviewTether Operations Limited is a rapidly expanding company, operating entirely remotely and uniting talent from every corner of the globe. Our mission is to lay the groundwork for a decentralized future that reshapes industries far beyond the realm of stablecoins.
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Product Experience Lead
2 days ago
London, Greater London, United Kingdom Motability Operations Full timeRemote Customer Proposition ManagerWe're seeking an experienced Remote Customer Proposition Manager to join our team at Motability Operations, working fully remotely within the UK. As a member of our team, you'll have the flexibility to work from home up to 2 days per week.About the Role:Design and develop new customer propositions to drive business growth...
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Technical Lead
3 weeks ago
London, Greater London, United Kingdom Tether Operations Limited Full timeTether Operations Limited is a leading innovator in the field of stablecoins and decentralized technologies. We are seeking a highly skilled Senior Backend Developer to join our team.Company OverviewTether is rapidly expanding into various sectors, including secure communication technologies, energy production, mining, and fintech infrastructure. Our mission...
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Operations Director
3 weeks ago
London, Greater London, United Kingdom Harmonic Operations™ | Certified B Corp Full timeJob OverviewWe are seeking an experienced Operations Lead to join our dynamic team at Harmonic Operations, a leading Health and Wellness Technology Brand. As a key member of our organization, you will play a vital role in scaling our business and driving growth.
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Motability Operations EV Training Specialist
2 weeks ago
London, Greater London, United Kingdom Motability Operations Limited Full timeJob Summary:We are seeking a highly skilled Motability Operations EV Training Specialist to join our team, responsible for facilitating engaging, interactive, and effective Electric Vehicle (EV) training to Motability Sales Specialists and Customer Services employees.Key Responsibilities:Collaborate with the Customer Service Content Design Team, operational...
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Mobility Sector Insights Lead
4 weeks ago
London, Greater London, United Kingdom Motability Operations Ltd Full timeCompany OverviewMotability Operations Ltd is a leading organization in the mobility sector, dedicated to providing innovative solutions for people with disabilities.We are seeking an experienced Engagement and Stakeholder Manager to join our team, supporting the development of relationships with industry stakeholders and disability groups.Job...
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Operations Lead
4 weeks ago
London, Greater London, United Kingdom Marriott International Full timeOperations Lead Job SummaryWe are seeking an Operations Lead to join our hotel team in [location]. The successful candidate will be responsible for supporting property operations and guest relations needs.Key ResponsibilitiesReviewing staffing levels to ensure guest service, operational needs, and financial objectives are met.Conducting regular inspections...
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Operations Director
3 weeks ago
London, Greater London, United Kingdom Harmonic Operations™ | Certified B Corp Full timeHarmonic Operations | Scaling Health & Wellness Technology BrandA rapidly growing Health and Wellness Technology Brand is seeking an experienced Operations Director to help scale their business.The company has achieved a recent turnover of £6m and plans to reach 8 figures next year, with a growth rate of 600% in just one year. They have received backing...
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Operations Lead
2 days ago
London, Greater London, United Kingdom Simpson Booth Limited Full timeSimpson Booth Limited is a reputable company seeking a skilled Operations Lead to join our team in the South West, England area.About the Role:We are looking for a highly experienced Operations Lead to manage a multidisciplinary team of project controls professionals to deliver holistic, integrated project controls outputs.The Operations Lead will be...
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Operational Lead
2 days ago
London, Greater London, United Kingdom Dentons Canada Full timeAbout the OpportunityDentons Canada is seeking an Operational Lead to join our growing Dentons Helix team in London.The successful candidate will have at least 3 years of Management Consulting experience and a strong academic record.You will be responsible for leading the operational management of our client-specific legal delivery teams, ensuring efficient...
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Senior Fire Alarm Engineer
2 months ago
London, Greater London, United Kingdom Operations Resources Full timeJob Summary:We are seeking an experienced Fire Alarm Engineer to take on the lead engineer role for commissioning of high-end fire alarm systems such as Siemens, Gent, Notifier, and Morley.This role involves working on new systems installations projects across London, ranging from small £5000 projects to £1M+ installations.Most projects are in blocks of...
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Supply Chain Lead
3 weeks ago
London, Greater London, United Kingdom Harmonic Operations™ | Certified B Corp Full timeSupply Chain Leadership OpportunityA rapidly expanding Health and Wellness Technology Brand is seeking an experienced Supply Chain Lead to lead their end-to-end supply chain operations.The company has achieved significant growth, with a recent turnover of £6m and plans to reach 8 figures next year. They have a strong presence in the UK market and are...
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IT Operations Lead
4 weeks ago
London, Greater London, United Kingdom Digital Preservation Coalition Full timeDevice Management and Configuration SpecialistEstimated salary: £38,000 - £58,000 per annumThe Digital Preservation Coalition is seeking an experienced Device Management and Configuration Specialist to join our IT Operations team.You will be responsible for managing configuration management and assets, as well as leading on device management...