Store Operations Manager

1 month ago


Morecambe, Lancashire, United Kingdom Card Factory Full time
Store Manager Role

As a Store Manager at Card Factory, you will be responsible for driving the success of our stores by delivering commercial growth and developing a team culture that puts the customer at the heart of everything we do.

Key Responsibilities
  1. Oversee the day-to-day operations of the store, focusing on customer experience, colleague development, and commercial growth.
  2. Coach, train, and develop colleagues to harness their strengths and build on development areas.
  3. Recruit and manage a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values and behaviours.
  4. Make commercial decisions around stock availability and merchandising.
  5. Provide constructive feedback to the store team, District, and Regional Managers on store performance and business opportunities.
  6. Have previous experience as a store manager in a retail environment, working collaboratively with wider stakeholders.
About Card Factory

We are the UK's leading specialist retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland.

We offer a range of benefits to support your physical, mental, and financial well-being, including:

  1. 25% colleague discount in-store and online.
  2. Financial Wellbeing Support, including financial education tools and salary advance.
  3. Seasonal incentive schemes.
  4. Opportunity to apply for Retail Apprenticeships.
  5. Access to blended learning and development content.
  6. Discounts across 100's of UK retailers.
  7. Employee Assistance Programme, providing tools to support mental, physical, and financial wellbeing.


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