After Hours Support Specialist
1 day ago
Job Summary: We are seeking a dedicated and organized After Hours Support Specialist to join our team. This role involves handling client and staff scheduling issues, answering calls, and addressing client needs during weekend hours. The ideal candidate will be available to work weekends, have basic computer skills, and excellent customer service skills.
Key Responsibilities:
- Answer calls and address client inquiries and staff phone calls during weekend hours.
- Work under the direction of the Staffing Coordinator or Operations Manager to make necessary changes to the schedule and/or fill caregiver roles.
- Maintain professionalism at all times and provide excellent customer service.
Requirements:
- High school graduate or equivalent.
- Basic computer skills and organizational abilities.
- Good telephone skills.
- Knowledge of common medical terminology.
- Previous caregiver experience.
- Experience with scheduling/staffing preferred.
- Weekend availability mandatory.
What We Offer:
- Competitive pay rate of $400.00 per week.
- A variety of benefits, including paid time off, dental insurance, 401(k), vision insurance, life insurance, disability insurance, and paid training.
Location: Multiple locations are available for this role. Please note that this is a part-time position.
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