Homeless Outreach Specialist

5 days ago


East Midlands, United Kingdom Belmont Recruitment Full time

Job Overview

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  • The Belmont Recruitment team is seeking an experienced Homelessness Support Worker to join Derby City Council on a temporary contract.

Role Summary

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  • To provide support and assistance to homeless individuals residing in Emergency Accommodation (Milestone House).
  • To support residents in moving on to suitable accommodation, contributing towards Derby's goal of eradicating rough sleeping in the city.
  • To manage a caseload delivering effective advice, support, motivation, and crisis intervention to customers in Milestone House.
  • To complete support plans and dynamic risk assessments for customers, reviewing these according to local procedure and defined timescales.
  • To collaborate with the Milestone House Manager, Team Leader, and implement an action plan around identified vulnerabilities, working closely with the MASH team to safeguard those at risk.
  • To provide advocacy and practical assistance in maximising customers' income by assisting with benefit claims and verifying the required documentation/evidence.
  • To assist customers with managing finances, including budgeting, debt issues, bank accounts, and liaising with relevant agencies.

Requirements

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  • Previous experience in Homelessness, Outreach, Housing, or Temporary Accommodation.
  • Experience managing a caseload of vulnerable service users.
  • Excellent communication skills.

Estimated Salary: £22,500 - £25,000 per annum



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