Customer Experience Team Lead
1 day ago
Savers Health Home & Beauty is offering a Career Development Opportunity for a talented individual to join our team as a Customer Experience Team Lead. In this role, you will have the chance to develop and implement effective strategies to drive business growth, improve customer satisfaction, and lead a team of sales associates.
About the Role
This position involves working closely with the Store Manager to develop and implement sales and customer service plans to achieve business objectives. You will also be responsible for analyzing sales data, identifying trends, and informing business decisions.
Key Responsibilities
- Develop and implement sales and customer service plans to achieve business objectives
- Analyze sales data and market trends to inform business decisions
- Manage and motivate a team of sales associates to deliver exceptional customer service
- Ensure compliance with company policies and procedures
Requirements
- 2+ years of retail management experience
- Proven track record of success in sales and customer service
- Strong leadership and communication skills
- Ability to work independently and as part of a team
Benefits
- Competitive salary: £28,700 - £30,000 per annum
- 33 days holiday per year
- Discounted gym membership and Simply health wellbeing plan
- Employee assistance programme with Retail Trust
- Bonus scheme up to 30% of salary (non-contractual)
What We Offer
- A dynamic and supportive work environment
- Opportunities for career development and advancement
- Recognition and rewards for outstanding performance
How to Apply
If you are a motivated and results-driven individual with a passion for retail and customer service, please submit your application.
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