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Field Service Technician

2 months ago

Wolverhampton, Wolverhampton, United Kingdom Candy Hoover Group S.r.l. Full time

Job Summary

We are seeking a skilled Field Service Technician to join our team at Candy Hoover Group S.r.l. as a Field Service Engineer. As a Field Service Technician, you will be responsible for visiting customers in their homes, diagnosing and repairing appliance issues, and providing exceptional customer service.

Key Responsibilities

  • Diagnose and repair appliance issues in customers' homes
  • Provide excellent customer service and communicate effectively with customers
  • Manage time efficiently and prioritize tasks to meet deadlines
  • Maintain a clean and organized workspace, including a fully stocked van
  • Collaborate with colleagues to ensure seamless service delivery

Requirements

  • Valid driving license
  • Strong technical and customer service skills
  • Ability to lift and maneuver heavy objects
  • Color vision and hand dexterity
  • Ability to work in restricted spaces

Benefits

  • Competitive starting salary of £32,650 per annum
  • Opportunity to earn up to £37,304 per annum with experience
  • Bonus potential of up to £2,500 per annum
  • Enhanced rate of pay over time
  • Up to 6% pension contribution
  • Brilliant staff discounts on products and services

About Us

Candy Hoover Group S.r.l. is a leading manufacturer of home appliances. We offer a dynamic and supportive work environment, with opportunities for career growth and development. If you are a motivated and skilled individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.