Field Service Technician

4 weeks ago


Wolverhampton, Wolverhampton, United Kingdom Cliftonhampden Full time

Role Overview:

Cliftonhampden is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for installing, maintaining, and repairing our network infrastructure.

Key Responsibilities:

  1. Install and maintain our network infrastructure, ensuring high-quality service delivery to our customers.
  2. Diagnose and repair technical issues, providing excellent customer service and ensuring minimal downtime.
  3. Collaborate with our technical team to share knowledge and best practices, driving continuous improvement.
  4. Document processes and procedures, adhering to company standards and protocols.

Requirements:

  1. A UK Manual driving licence with no more than 8 points.
  2. Comfortable working at heights and in various weather conditions.
  3. Strong problem-solving skills, with the ability to find suitable solutions for customers.
  4. Excellent communication and interpersonal skills, with a customer-focused approach.

What We Offer:

  1. A competitive salary of GBP29,000, plus performance-based commission and a company van.
  2. 25 days of annual leave, including your birthday.
  3. A first-rate pension programme with up to 10% matching contributions.
  4. The ability to buy and sell up to 5 days of leave to suit your individual needs.
  5. Access to wellbeing benefits, including the Unmind App, BUPA medical coverage, and critical illness insurance.
  6. Life insurance and a healthcare plan.
  7. Support for all family situations, including neonatal leave, maternity and paternity policies, and carers leave.

Once you've submitted an application, the next steps of the process will be a call from one of our recruiters to discuss the role in more detail and conduct a competency-based telephone interview.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process.



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