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Service Advisor
2 months ago
Service Advisor Opportunity
We are seeking a skilled Service Advisor to join our team at Platinum Recruitment Consultancy Limited in Cirencester. As a Service Advisor, you will be the primary point of contact for customers seeking service or repairs for their vehicles.
Key Responsibilities:
- Customer Service: Provide exceptional customer service, addressing customer inquiries and concerns in a timely and efficient manner.
- Appointment Scheduling: Manage the service appointment calendar, ensuring optimal workflow and customer satisfaction.
- Estimate Preparation: Accurately assess vehicle condition and provide detailed estimates for repairs and maintenance.
- Communication: Maintain open and effective communication with customers, technicians, and other team members.
- Problem-Solving: Resolve customer complaints and issues promptly and professionally.
- Administrative Tasks: Handle administrative duties such as data entry, record keeping, and inventory management.
Requirements:
- Strong customer service skills and a positive attitude
- Excellent communication and interpersonal skills
- Ability to work under pressure and manage multiple tasks
Salary and Benefits:
The successful candidate will receive a competitive salary and benefits package, including opportunities for career growth and development.
How to Apply:
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, please submit your application to Platinum Recruitment Consultancy Limited.
