Customer Service Representative
5 hours ago
Off To Work is seeking a highly skilled Customer Experience Advisor to join our team. As a key member of our Procurement & Supply Chain Business, you will play a vital role in delivering exceptional customer service and support to our clients and suppliers.
Key Responsibilities:
- Provide efficient and effective helpdesk support to clients and suppliers
- Administer systems and provide proactive assistance to clients and colleagues
- Work closely with internal and external client account managers to ensure seamless delivery of services
- Escalate or forward issues to specialist technical or procurement functions as necessary
- Provide a first point of contact for customer phone and email queries
- Support and train newly enrolled team members
- Meet performance targets for efficiency, customer service, and quality
Essential Skills:
- Excellent written and verbal communication skills
- High level of attention to detail and accuracy
- Good administrative and computer skills (Excel, Word, etc.)
- Ability to prioritize tasks and manage time effectively
- Ability to deliver excellent customer service and work under pressure
- Proactive team player with self-management and organization skills
What We Offer:
A competitive salary of £27,457 per annum, plus great benefits and the opportunity to work with a dynamic and international contract catering company.
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Customer Service Representative
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Addlestone, United Kingdom Off To Work Full timeAbout the Role:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Off To Work. As a key member of our Procurement and Supply Chain Business, you will play a vital role in delivering exceptional customer service and support to our clients and suppliers.Key Responsibilities:Provide efficient and effective...
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Customer Service Representative
3 weeks ago
Addlestone, United Kingdom Off To Work Full timeAbout the Role:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Off To Work. As a key member of our Procurement and Supply Chain Business, you will play a vital role in delivering exceptional customer service and support to our clients and suppliers.Key Responsibilities:Provide efficient and effective...
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