Hospitality Ambassador for Guest Rooms

7 days ago


London, Greater London, United Kingdom Four Seasons Hotels Ltd Full time

Fulfilling roles like Senior Room Attendant are critical to our continued success at Four Seasons Hotels Ltd.

Overview:

In this key position, you will be responsible for upholding our high standards of cleanliness and customer satisfaction in guest rooms.

Main Accountabilities:

  • Inspect and clean guest rooms according to company standards, guaranteeing exceptional cleanliness.
  • Develop a comprehensive understanding of guest preferences and adapt your service to meet individual needs.
  • Participate in regular team meetings to discuss ongoing operations and opportunities for improvement.
  • Apply knowledge of housekeeping procedures and best practices to continually enhance the quality of service.

Essential Skills and Qualifications:

  1. At least one year of experience as a Room Attendant in a similar hospitality setting.
  2. Outstanding verbal and written communication skills, with proficiency in English.
  3. Proven ability to function independently and within a team, managing multiple responsibilities.
  4. Consistently deliver high-quality customer service, exceeding guest expectations whenever possible.

Salary Range: £26,300 - £31,100 per annum, reflecting industry norms and local market conditions.


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