Client Services Account Executive

2 weeks ago

Corby, Northamptonshire, United Kingdom Culina Group Full time
Job Description

We are seeking a skilled Client Services Account Executive to join our team at Culina Group. As an Account Executive, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional service and ensuring their needs are met.

Key Responsibilities:
  • Respond to client queries and resolve issues in a timely manner
  • Identify and escalate potential issues to ensure prompt resolution
  • Liaise with internal teams to ensure seamless service delivery
  • Monitor and report on service levels to ensure high standards are maintained
  • Manage client relationships and develop new business opportunities
  • Collaborate with suppliers and external contacts to ensure efficient service delivery
  • Produce accurate client invoices and reports within agreed timeframes
Requirements:
  • Previous experience in account management or a related field
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Commercial awareness and understanding of logistics and supply chain management
  • Excellent customer service skills and ability to build strong relationships with clients
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career development and growth
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

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