Security Cleared Support Specialist

4 weeks ago


Derby, Derby, United Kingdom Computacenter Full time
h3>Job Opportunity

At Computacenter, we are seeking a skilled Security Cleared First Line Support Specialist to join our team in Nottingham.

Key Responsibilities

  1. Manage customer contacts through various channels, ensuring timely and effective support.
  2. Adhere to Computacenter's Information Security Policies and report any security events or risks to the organization.

Requirements

  1. Current Security Clearance is mandatory for this role.
  2. Excellent interpersonal skills, basic literacy, and numeracy skills to communicate effectively with customers.
  3. At least 18 months of experience in a service desk or call centre environment.
  4. Ability to analyze tickets and report on trends.
  5. Basic proficiency in Excel and PowerPoint.

Join our team and contribute to delivering exceptional support to our customers.



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