Security Cleared Support Specialist
4 weeks ago
At Computacenter, we are seeking a skilled Security Cleared First Line Support Specialist to join our team in Nottingham.
Key Responsibilities
- Manage customer contacts through various channels, ensuring timely and effective support.
- Adhere to Computacenter's Information Security Policies and report any security events or risks to the organization.
Requirements
- Current Security Clearance is mandatory for this role.
- Excellent interpersonal skills, basic literacy, and numeracy skills to communicate effectively with customers.
- At least 18 months of experience in a service desk or call centre environment.
- Ability to analyze tickets and report on trends.
- Basic proficiency in Excel and PowerPoint.
Join our team and contribute to delivering exceptional support to our customers.
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