Security Cleared Support Specialist

1 month ago


Derby, Derby, United Kingdom Computacenter Full time

Job Description

Life on the team

As a SC Cleared First Line Analyst at Computacenter, you will work 5 days a week in our Nottingham office supporting one of our largest customers in the UK.

Key Responsibilities

  1. Manage customer contacts through various channels, ensuring timely and effective resolution.
  2. Adhere to Computacenter Information Security Policies and report any security events or risks to the organization.

Requirements

  1. Security Clearance – must hold current Security Clearance to be eligible for the role.
  2. Excellent communication and interpersonal skills to support customers.
  3. At least 18 months experience in a service desk or call centre environment.
  4. Ability to analyze tickets and report on trends.
  5. Basic proficiency in Excel and PowerPoint.


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