Security Cleared Support Specialist
1 month ago
Job Description
Life on the team
As a SC Cleared First Line Analyst at Computacenter, you will work 5 days a week in our Nottingham office supporting one of our largest customers in the UK.
Key Responsibilities
- Manage customer contacts through various channels, ensuring timely and effective resolution.
- Adhere to Computacenter Information Security Policies and report any security events or risks to the organization.
Requirements
- Security Clearance – must hold current Security Clearance to be eligible for the role.
- Excellent communication and interpersonal skills to support customers.
- At least 18 months experience in a service desk or call centre environment.
- Ability to analyze tickets and report on trends.
- Basic proficiency in Excel and PowerPoint.
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