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Engineering Technical Configurator Support Specialist
1 month ago
About this role
We are seeking a talented Engineering Technical Configurator Support Specialist to join Cummins Inc., specializing in Engineering for Cummins Generator Technologies Limited in the United Kingdom.
This role involves providing robust support for Oracle and Product Configurator applications, ensuring these systems run smoothly and efficiently, minimizing downtime.
Key responsibilities include:
- System Support and Maintenance: Providing technical expertise to resolve issues and improve system performance.
- User Assistance: Assisting users with software-related issues and queries, enhancing their productivity and ensuring effective use of tools.
- Troubleshooting and Problem-Solving: Diagnosing and resolving technical issues quickly, reducing disruptions to the workflow.
- System Optimization: Identifying opportunities for improvements within the software, optimizing system performance, and user experience.
- Training and Education: Providing training sessions and resources for users, empowering them to utilize the software more effectively.
- Implementing Updates and Upgrades: Managing and implementing software updates and upgrades, ensuring the system remains current and secure.
- Collaboration with IT and Development Teams: Working closely with IT and development teams to integrate new features and functionalities that align with business needs.
- Data Management and Integrity: Ensuring the accuracy and integrity of data within the software systems, supporting reliable decision-making processes.
