Service Leadership Professional

3 weeks ago


London, Greater London, United Kingdom Halfords Group PLC Full time

Job Title: Service Leadership Professional

About the Role

We are seeking a Service Leadership Professional to join our management team in Staffordshire. As a key player in our Autocentre's success, you will be responsible for leading the team, managing daily operations, and ensuring exceptional customer service.

The estimated average salary for this role in Staffordshire is £33,912 per annum, with potential for bonuses. Benefits include a flexible work schedule, generous annual leave package, employee discounts, and more.

Key Responsibilities
  • Lead and manage the team to achieve business performance and customer satisfaction.
  • Deliver high customer satisfaction and effective management.
  • Engage and motivate team members, providing coaching-based training.

You will have the opportunity to grow your career at Halfords Group PLC, with access to professional development programs and industry-recognized certifications.

Requirements
  • Exceptional leadership and team management skills within the automotive or similar industry.
  • Experience delivering high customer satisfaction and effective management.
  • Engaging and motivational, coaching-based approach to team development.
  • Good time management.
  • A current valid driving licence.


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