Warranty Claims Analyst and Reclaim Specialist

4 weeks ago


Bognor Regis, West Sussex, United Kingdom MSX International Limited Full time
Job Description

We are seeking an experienced Analyst to join our team at MSXI Global, supporting the Warranty teams to identify component failure rates, detailing the root cause, from warranty claims data and warranty returned parts.

The ideal candidate will be experienced in collating, analysing and reporting data, with a passion for reporting on metrics and business information from various data sources on time to a high standard.

The role will include delivery of metrics from various data sources and systems using assigned templates, presenting reports and analysis to Senior Management along with improvement recommendations.

The aim of the Warranty Analyst and Reclaim Specialist is to monitor warranty claims trend by top 50 issues and model and liaise with technical to ensure they are covered by known topics/fixes.

  • Ability to collaborate with and support other departmental teams, including Field Quality Team, in improving business practices and processes
  • Ability to identify trends within data sets and forecast predications on reclaim potential and timelines
  • Complete reviews of 8D reports and defect identification
  • Negotiate with suppliers on warranty reclaim cost levels
  • Analysis of warranty claims import duty and cost calculations
  • Provide information, in various formats to the Warranty and Technical teams, on KPIs to improve fix implementation
  • Creation and maintenance of weekly and monthly campaign completion reports
  • Proven analytical skills and the ability to interpret data and produce reports- preferably within an OEM Automotive Aftersales environment
  • IT literate with strong Microsoft Office skills, in particular MS Excel, Access and PowerBi
  • Effective time management and ability to work under pressure and to tight timelines
  • Excellent verbal and written communication skills with exceptional attention to details
  • Enthusiastic, flexible and proactive personality
  • Personal qualities of integrity, credibility, and a commitment to and passion for the brand

Working Pattern and Location:

  • 40 hours per week (Monday Friday)
  • Bognor Regis, possible move to Goodwood

What we can offer you:

  • Competitive Salary
  • Other company benefits include:
    • 25 days annual leave
    • company contributory pension plan
    • cash back health care scheme, life assurance
    • car salary exchange scheme


  • Bognor Regis, West Sussex, United Kingdom MSX International Limited Full time

    Job DescriptionAs a Warranty Reclaim Analyst with MSXI Global, you will support the Warranty teams to identify component failure rates, detailing the root cause from warranty claims data and warranty returned parts.Key Responsibilities:- Analyze warranty claims data to identify trends and patterns- Collaborate with Warranty teams to investigate component...


  • Bognor Regis, West Sussex, United Kingdom MSX International Limited Full time

    Job DescriptionAs a Warranty Reclaim Analyst with MSXI Global, you will play a crucial role in supporting the Warranty teams to identify component failure rates, detailing the root cause from warranty claims data and warranty returned parts. This information will be used to recover costs from suppliers and reduce costs.The ideal candidate will have...


  • Bognor Regis, West Sussex, United Kingdom MSX International Limited Full time

    Job Role SummaryAs a Warranty Analyst and Reclaim Support, you will play a key role in supporting the Warranty teams at MSXI Global to identify component failure rates, root cause analysis from warranty claims data, and warranty returned parts. Your primary focus will be to support the OEM in recovering costs from suppliers and reducing costs.Key...


  • Bognor Regis, West Sussex, United Kingdom MSX International Limited Full time

    Job Title: Warranty Claims AnalystJob Summary: We are seeking an experienced Warranty Claims Analyst to join our team at MSXI Global. As a Warranty Claims Analyst, you will play a crucial role in supporting the Warranty teams to identify component failure rates, detailing the root cause, from warranty claims data and warranty returned parts.Key...

  • Data Analyst

    1 month ago


    Bognor Regis, West Sussex, United Kingdom MSX International Inc. Full time

    About the RoleWe are seeking an experienced Data Analyst to join our team as a Warranty and Reclaim Specialist. As a key member of our team, you will be responsible for analyzing warranty claims data and identifying trends to support the OEM in recovering costs from suppliers.Key ResponsibilitiesAnalyze warranty claims data to identify trends and root causes...


  • Bognor Regis, West Sussex, United Kingdom MSX INTERNATIONAL Full time

    Job SummaryWe are seeking an experienced Data Analyst and Reclaim Support Specialist to join our team at MSXI Global. As a key member of our Warranty team, you will play a crucial role in supporting the identification of component failure rates, root cause analysis, and warranty claim data analysis.Key ResponsibilitiesCollate, analyze, and report data from...


  • Bognor Regis, West Sussex, United Kingdom MSX International Limited Full time

    Job DescriptionAs a Warranty Analyst and Reclaim Support with MSXI Global, you will play a key role in identifying component failure rates and detailing root causes from warranty claims data. This will involve working closely with the Warranty teams to drive business growth and improve customer satisfaction.Key ResponsibilitiesAnalyzing warranty claims data...


  • Bognor Regis, West Sussex, United Kingdom MSX INTERNATIONAL Full time

    Competitive Salary and BenefitsPermanent/40 hours weeklyBognor Regis/Hybrid We are seeking an experienced Analyst to join our team as a Warranty Claims Analyst and Reclaim Expert. The ideal candidate will have a passion for delivering data insight and reporting, with experience of working in the automotive industry with luxury vehicles. About the Role:The...


  • Bognor Regis, West Sussex, United Kingdom MSX INTERNATIONAL Full time

    Competitive Salary and BenefitsPermanent/40 hours weeklyBognor Regis/Hybrid We are seeking an experienced Analyst to join our team as a Warranty Claims Analyst and Reclaim Expert. The ideal candidate will have a passion for delivering data insight and reporting, with experience of working in the automotive industry with luxury vehicles. Key...


  • Bognor Regis, West Sussex, United Kingdom MSX International Full time

    Job SummaryWe are seeking an experienced Analyst to support our Warranty teams in identifying component failure rates, detailing the root cause, from warranty claims data and warranty returned parts. The ideal candidate will have a passion for reporting on metrics and business information from various data sources on time to a high standard.Key...


  • Bognor Regis, West Sussex, United Kingdom MSX International Limited Full time

    Job DescriptionAre you an experienced data analyst looking to deliver valuable insights and reporting in the automotive industry?As a Warranty Reclaim Analyst with MSXI Global, you will have the opportunity to support the Warranty teams in identifying component failure rates, detailing the root cause from warranty claims data and warranty returned parts....


  • Bognor Regis, West Sussex, United Kingdom MSX International Limited Full time

    Unlock the secrets of warranty claims data and drive business growth with MSXI Global.As a Warranty Analyst and Reclaim Support, you will be responsible for identifying component failure rates, detailing the root cause, and providing actionable insights to support the Warranty teams.Key responsibilities include:Analyzing warranty claims data to identify...


  • Bognor Regis, West Sussex, United Kingdom MSX International Limited Full time

    We are seeking an experienced Analyst to support our Warranty teams in identifying component failure rates and detailing root causes from warranty claims data.As a key member of the MSXI Global group, you will have the opportunity to work on high-profile projects, leveraging your analytical skills to drive business growth and customer satisfaction.Key...


  • Bognor Regis, West Sussex, United Kingdom MSX International Full time

    Job Summary:We are seeking an experienced Warranty Claims Specialist to support our Warranty teams in identifying component failure rates and detailing the root cause from warranty claims data and warranty returned parts.Key Responsibilities:Collate and analyse data from various sources to identify trends and patternsSupport the OEM to recover costs from...


  • Bognor Regis, West Sussex, United Kingdom MSX International Limited Full time

    Job Title: Automotive Data Insights SpecialistWe are seeking an experienced Analyst who enjoys delivering data insights and reporting. The successful candidate will have a strong background in working with luxury vehicles.As a Warranty Analyst and Reclaim Support with MSXI Global, you will support the Warranty teams to identify component failure rates,...


  • Bognor Regis, West Sussex, United Kingdom CV-Library Full time

    Unlock Career Opportunities in Automotive RetailAre you a seasoned data analyst looking to leverage your expertise in the automotive industry? As a Warranty Reclaim Analyst with CV-Library, you will have the opportunity to support the Warranty teams in identifying component failure rates, detailing the root cause, from warranty claims data and warranty...


  • Bognor Regis, West Sussex, United Kingdom MSX International Limited Full time

    Unlock Data Insights and Drive Business GrowthAs a Warranty Reclaim Analyst with MSXI Global, you will play a crucial role in supporting the Warranty teams to identify component failure rates and root causes from warranty claims data and returned parts.Key Responsibilities:Collaborate with Warranty teams to analyze data and identify trendsDevelop and...


  • Bognor Regis, West Sussex, United Kingdom MSX International Limited Full time

    At MSX International Limited, we are seeking a skilled Data Insights Specialist to join our team.As a Data Insights Specialist in the automotive aftersales sector, you will have the opportunity to make a significant impact on our business by delivering actionable insights and driving data-driven decision making.Your primary responsibility will be to analyze...


  • Bognor Regis, West Sussex, United Kingdom MSX International Full time

    Job OverviewWe are seeking an experienced Data Insights Analyst to join our team at MSX International. The ideal candidate will have a strong background in data analysis and reporting, with a passion for delivering insights that drive business growth.Key Responsibilities:Deliver high-quality metrics from various data sources and systems using assigned...


  • Bognor Regis, West Sussex, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Title: Quality Reporting ExecutiveJob Summary:We are seeking a highly skilled Quality Reporting Executive to join our team at Hays Specialist Recruitment Limited. As a Quality Reporting Executive, you will be responsible for analyzing and acting upon field quality related issues gathered from warranty data and technical reporting systems.Key...