Hospitality Service Manager
5 days ago
We are seeking an exceptional leader to join our team as a Hospitality Team Leader at Marks and Spencer. This role offers a fantastic opportunity for a motivated individual to drive sales, commerciality, and service standards within a store environment.
Key Responsibilities
The successful candidate will be responsible for consistently improving team performance and capability, using data to inform operational decisions, delivering excellent customer service in a fast-paced environment, and supporting store growth and profitability through retail plan implementation.
Requirements
Applicants should have the ability to lead a team to deliver excellent customer service and KPIs, a good understanding of commercial, visual, operational, and people processes and systems, digital capability, and knowledge of legal requirements and people policies.
Benefits
This role offers a competitive salary of £40,000 - £55,000 per annum, depending on experience, 20% colleague discount across all M&S products and third-party brands, competitive holiday entitlement with the option to purchase extra days off, discretionary bonus schemes based on individual objectives and business performance, a generous pension scheme and life assurance, and access to wellbeing support including a 24/7 Virtual GP and PAM Assist.
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Hospitality Service Director
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Pudsey, Leeds, United Kingdom Marks and Spencer Full timeIn this Hospitality Service Director role at Marks and Spencer, you will be accountable for the growth and profitability of your store through the implementation of the retail plan and delivery of KPI measures for your area of accountability. You will drive profitability and sales for your area by supporting the delivery of the Retail Plan and Store...
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Hospitality Operations Manager
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Hospitality Store Manager Position
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