Front of House Ambassador

3 weeks ago


Oxford, Oxfordshire, United Kingdom Belmond Full time
Deliver Exceptional Guest Experiences

As a Front of House Receptionist at Le Manoir aux Quat'Saisons, you will be the first point of contact for our guests, setting the tone for their stay. You will be responsible for delivering exceptional customer service, ensuring a warm and welcoming experience for all.

Key Responsibilities:

  • Provide friendly and efficient check-in and check-out services
  • Answer guest enquiries and provide information about the hotel and local area
  • Support the Front of House team to deliver an excellent welcome and departure experience

About Us:

Le Manoir aux Quat'Saisons is a luxurious hotel located in the English countryside, offering a unique combination of inspired history and impassioned innovation in culture and gastronomy. We are part of the Belmond global collection of iconic hotels, trains, and river cruises, creating exceptional experiences worldwide.

Requirements:

  • Warm and genuine character with previous face-to-face customer service experience
  • Care to deliver truly memorable experiences for our guests
  • Eligibility to work in the UK

What We Offer:

  • Competitive salaries with generous service charge
  • Complimentary and preferred rate experiences at our iconic destinations
  • Dedicated hospitality-specific benefits platform

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you will have the opportunity to learn and grow alongside some of the most talented individuals in the industry.



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