Front of House Ambassador

7 days ago

Oxford, Oxfordshire, United Kingdom Belmond Full time

Delivering Exceptional Guest Experiences

As a Front of House Receptionist at Le Manoir aux Quat'Saisons, you will play a vital role in ensuring our guests have a truly memorable stay. Your warm and genuine approach will make every interaction a highlight of their visit.

Key Responsibilities

  • Provide a warm and efficient welcome to our guests, setting the tone for a fantastic stay.
  • Answer all guest enquiries with a smile, providing information about the hotel and local area.
  • Support the Front of House team to deliver an exceptional welcome and departure experience for all guests and visitors.

About Us

Experience the best of the English countryside at Le Manoir aux Quat'Saisons. Our hotel offers a unique blend of inspired history and innovation in culture and gastronomy. With two Michelin stars, we are a place that brings the outside in, with sprawling gardens, an orchard, and vineyard.

Requirements

We are looking for someone with a warm and genuine character, previous face-to-face customer service experience, and a passion for delivering memorable experiences for our guests.

Benefits

At Le Manoir aux Quat'Saisons, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks, and benefits, including competitive salaries, complimentary experiences, and a dedicated hospitality-specific benefits platform.

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