Regional Technical Support Specialist

3 weeks ago

Edinburgh, Edinburgh, United Kingdom Otis College of Art and Design Full time

About the Role

We are seeking a highly skilled Regional Technical Support Engineer to join our team at Otis. As a key member of our team, you will be responsible for ensuring the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units.

Key Responsibilities

  • Act as a subject matter expert for all things around lift problems and troubleshooting.
  • Work with other branches to provide and support with diagnosis of highly complex issues.
  • Provide coaching and development to others around technical issues.

Requirements

  • Be qualified to NVQ 4 or equivalent within lift servicing and repairs.
  • Hold a driver's license.
  • Have good skills in electricity and electrical engineering.
  • Be a committed professional, with safety as your priority.
  • Be comfortable communicating to others.
  • Be curious, adaptable, and able to work alone or in a team.
  • Be comfortable using electronic and digital tools.

What We Offer

  • A long-term employment contract with the world market leader in a crisis-proof industry.
  • Remuneration in accordance with local financial standards/wage agreement.
  • Intensive training in technology, processes, and soft skills.
  • Opportunities to exchange ideas with experienced colleagues.
  • Modern and high-quality work clothes, your own tools, an iPhone, and a company car.
  • A comprehensive employee support program.

About Otis

At Otis, we are a global, people-powered company that puts people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, and Quality in all that we do.

Join Our Team

At Otis, we are committed to building a diverse, global team with a proven legacy of innovation. We provide opportunities, training, and resources that build leadership and capabilities in Sales, Field, Engineering, and Major Projects. We also offer an Employee Scholar Program, which sponsors colleagues to pursue degrees or certification programs.

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