Regional Technical Support Specialist

3 weeks ago


Edinburgh, Edinburgh, United Kingdom Otis College of Art and Design Full time

About the Role

We are seeking a skilled Regional Technical Support Engineer to join our team at Otis. As a key member of our team, you will be responsible for ensuring the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units.

Key Responsibilities

  • Act as a subject matter expert for all things around lift problems and troubleshooting.
  • Work with other branches to provide and support with diagnosis of highly complex issues.
  • Provide coaching and development to others around technical issues.

Requirements

  • Be qualified to NVQ 4 or equivalent within lift servicing and repairs.
  • Hold a driver's license.
  • Have good skills in electricity and electrical engineering.
  • Be a committed professional, with safety as your priority.
  • Be comfortable communicating to others.
  • Be curious, adaptable, and able to work alone or in a team.
  • Be comfortable using electronic and digital tools.

What We Offer

  • A long-term employment contract with the world market leader in a crisis-proof industry.
  • Remuneration in accordance with local financial standards/wage agreement.

We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time. You will receive modern and high-quality work clothes, your own tools, an iPhone and a company car. The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program.

About Otis

At Otis, we are the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide.

Our Values

We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.



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