Digital File Management Specialist
4 weeks ago
We are seeking a highly organized and IT-savvy individual to join our team as a Digital File Management Apprentice. As a key member of our support team, you will play a crucial role in ensuring the smooth operation of our internal CRM system, Lawsoft, and other digital applications.
Key Responsibilities- Become proficient in Lawsoft, searching and maintaining client details with accuracy and efficiency
- Develop expertise in Worksite, creating new files, entering information accurately, and effectively
- Collaborate with various departments daily, responding to client case requests and communicating through MiCollab and Microsoft Outlook
- Manage file requests from staff and partners, ensuring timely and accurate responses
- Index and store old files, maintaining a secure and organized digital archive
- Run client reports, providing valuable insights to support business decisions
- Excellent organizational and IT skills, with a strong attention to detail
- Excellent communication skills, both verbal and written
- Ability to prioritize tasks, work under pressure, and meet deadlines
- Initiative and ability to work independently and as part of a team
- Strong analytical and problem-solving skills
- A competitive salary of £19,838 per annum
- A 35-hour working week, Monday to Friday, 9am - 5pm
- A comprehensive benefits package, including pension scheme, critical illness protection, and life assurance
- Opportunities for professional development and career growth
- A supportive and collaborative work environment
QA Limited is a leading provider of vocational training and apprenticeships. We are committed to delivering high-quality education and training programs that meet the needs of employers and individuals alike.
This apprenticeship is a fantastic opportunity to develop your skills and knowledge in digital file management and support, while gaining valuable work experience and a nationally recognized qualification at SCQF Level 6.
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Old Town, United Kingdom QA Limited Full time{"title": "Digital Support Apprentice", "description": "Job SummaryWe are seeking a highly motivated and organized Digital Support Apprentice to join our team in Edinburgh. As a Digital Support Apprentice, you will be responsible for maintaining our iTrent System, processing customer information, and providing administrative support to our Governance...
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Old Town, United Kingdom QA Limited Full time{"title": "Digital Support Apprentice", "description": "Job SummaryWe are seeking a highly motivated and organized Digital Support Apprentice to join our team in Edinburgh. As a Digital Support Apprentice, you will be responsible for maintaining our iTrent System, processing customer information, and providing administrative support to our Governance...
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