Digital File Management Specialist

4 weeks ago


Old Town, United Kingdom QA Limited Full time
About the Role

We are seeking a highly organized and IT-savvy individual to join our team as a Digital File Management Apprentice. As a key member of our support team, you will play a crucial role in ensuring the smooth operation of our internal CRM system, Lawsoft, and other digital applications.

Key Responsibilities
  • Become proficient in Lawsoft, searching and maintaining client details with accuracy and efficiency
  • Develop expertise in Worksite, creating new files, entering information accurately, and effectively
  • Collaborate with various departments daily, responding to client case requests and communicating through MiCollab and Microsoft Outlook
  • Manage file requests from staff and partners, ensuring timely and accurate responses
  • Index and store old files, maintaining a secure and organized digital archive
  • Run client reports, providing valuable insights to support business decisions
Requirements
  • Excellent organizational and IT skills, with a strong attention to detail
  • Excellent communication skills, both verbal and written
  • Ability to prioritize tasks, work under pressure, and meet deadlines
  • Initiative and ability to work independently and as part of a team
  • Strong analytical and problem-solving skills
What We Offer
  • A competitive salary of £19,838 per annum
  • A 35-hour working week, Monday to Friday, 9am - 5pm
  • A comprehensive benefits package, including pension scheme, critical illness protection, and life assurance
  • Opportunities for professional development and career growth
  • A supportive and collaborative work environment
About Us

QA Limited is a leading provider of vocational training and apprenticeships. We are committed to delivering high-quality education and training programs that meet the needs of employers and individuals alike.

This apprenticeship is a fantastic opportunity to develop your skills and knowledge in digital file management and support, while gaining valuable work experience and a nationally recognized qualification at SCQF Level 6.



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