Current jobs related to IT Service Delivery Specialist - Liverpool, Liverpool - Omni
-
IT Service Delivery Specialist
2 months ago
Liverpool, Liverpool, United Kingdom Sanderson Full timeJob SummaryWe are seeking a dedicated IT Service Delivery Specialist to join the dynamic Service Delivery team at Sanderson. This role is crucial in supporting the Service Delivery Manager and IT Support Teams, focusing on report production, IT Change Management, and procurement processes.Key ResponsibilitiesSupporting service delivery teams in recording and...
-
Service Delivery Specialist
2 weeks ago
Liverpool, Liverpool, United Kingdom Glenelg Support Ltd Full timeJob DescriptionGlenelg Support Limited is part of Essandore Care Group, a specialist provider of person-centred supported living services for adults with learning disabilities, autism, physical disabilities, and sensory impairments.We have been accredited with the National Autistic Society since 2016 and have attained the Investors in People Gold Award,...
-
Service Delivery Specialist
2 weeks ago
Liverpool, Liverpool, United Kingdom Universities Superannuation Scheme Full timeAbout the RoleWe are seeking a highly skilled Service Delivery Specialist to join our team at Universities Superannuation Scheme. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our IT systems and services.Key ResponsibilitiesOversee the daily operations of IT Change Management, ensuring all Change Requests...
-
Service Delivery Specialist
2 weeks ago
Liverpool, Liverpool, United Kingdom Universities Superannuation Scheme Full timeAbout the RoleWe are seeking a highly skilled Service Delivery Specialist to join our team at Universities Superannuation Scheme. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our IT systems and services.Key ResponsibilitiesOversee the daily operations of IT Change Management, ensuring all Change Requests...
-
IT Service Delivery Specialist
1 month ago
Liverpool, Liverpool, United Kingdom Omni Full time{"h1": "IT Service Delivery Analyst Role at Omni","p": "Omni, the largest private pension scheme in the country, is seeking an IT Service Delivery Analyst to join their technical team in Liverpool. As a pivotal member of the Service Delivery team, you will provide essential support to the Service Delivery Manager and the broader IT Support Teams.","h2": "Key...
-
IT Service Delivery Specialist
2 weeks ago
Liverpool, Liverpool, United Kingdom Sanderson Full timeService Delivery IT AnalystAt Sanderson, we are seeking a dedicated IT Service Delivery Analyst to join our dynamic Service Delivery team within a financial services organisation. This role is crucial in supporting the Service Delivery Manager and IT Support Teams, focusing on report production, IT Change Management, and procurement processes.Key...
-
IT Service Delivery Specialist
4 weeks ago
Liverpool, Liverpool, United Kingdom Sanderson Full timeService Delivery Analyst RoleWe are seeking a dedicated Service Delivery Analyst to join our dynamic Service Delivery team within the financial services organisation. This role is crucial in supporting the Service Delivery Manager and IT Support Teams, focusing on report production, IT Change Management, and procurement processes.Key...
-
IT Service Delivery Specialist
4 weeks ago
Liverpool, Liverpool, United Kingdom Sanderson Full timeService Delivery Analyst RoleWe are seeking a dedicated Service Delivery Analyst to join our dynamic Service Delivery team within the financial services organisation. This role is crucial in supporting the Service Delivery Manager and IT Support Teams, focusing on report production, IT Change Management, and procurement processes.Key...
-
IT Service Delivery Specialist
3 weeks ago
Liverpool, Liverpool, United Kingdom Sanderson Full timeIT Service Delivery AnalystWe are seeking a dedicated IT Service Delivery Analyst to join our dynamic Service Delivery team at Sanderson. This role is crucial in supporting the Service Delivery Manager and IT Support Teams, focusing on report production, IT Change Management, and procurement processes.Key Responsibilities:Support service delivery teams in...
-
IT Service Delivery Specialist
3 weeks ago
Liverpool, Liverpool, United Kingdom Sanderson Full timeIT Service Delivery AnalystWe are seeking a dedicated IT Service Delivery Analyst to join our dynamic Service Delivery team at Sanderson. This role is crucial in supporting the Service Delivery Manager and IT Support Teams, focusing on report production, IT Change Management, and procurement processes.Key Responsibilities:Support service delivery teams in...
-
IT Service Delivery Specialist
2 weeks ago
Liverpool, Liverpool, United Kingdom Sanderson Full timeService Delivery Analyst Opportunity at SandersonWe are seeking a dedicated Service Delivery Analyst to join our dynamic Service Delivery team within a financial services organisation.Key Responsibilities:Supporting service delivery teams in recording and managing incidents and service requests.Conducting reviews and implementing service improvement...
-
IT Service Delivery Specialist
3 weeks ago
Liverpool, Liverpool, United Kingdom Sanderson Full timeIT Service Delivery AnalystWe are seeking a dedicated IT Service Delivery Analyst to join our dynamic Service Delivery team within a financial services organisation.Key Responsibilities:Support service delivery teams in recording and managing incidents and service requests.Conduct reviews and implement service improvement measures.Oversee IT Change...
-
IT Service Delivery Specialist
3 weeks ago
Liverpool, Liverpool, United Kingdom Sanderson Full timeIT Service Delivery AnalystWe are seeking a dedicated IT Service Delivery Analyst to join our dynamic Service Delivery team within a financial services organisation.Key Responsibilities:Support service delivery teams in recording and managing incidents and service requests.Conduct reviews and implement service improvement measures.Oversee IT Change...
-
IT Service Delivery Specialist
4 weeks ago
Liverpool, Liverpool, United Kingdom Sanderson Full timeService Delivery AnalystWe are seeking a dedicated Service Delivery Analyst to join our dynamic Service Delivery team within a financial services organisation.Key Responsibilities:Support service delivery teams in recording and managing incidents and service requests.Conduct reviews and implement service improvement measures.Oversee IT Change Management and...
-
IT Service Delivery Specialist
4 weeks ago
Liverpool, Liverpool, United Kingdom Sanderson Full timeService Delivery AnalystWe are seeking a dedicated Service Delivery Analyst to join our dynamic Service Delivery team within a financial services organisation.Key Responsibilities:Support service delivery teams in recording and managing incidents and service requests.Conduct reviews and implement service improvement measures.Oversee IT Change Management and...
-
IT Service Delivery Specialist
1 month ago
Liverpool, Liverpool, United Kingdom Omni Full timeJob Title: IT Service Delivery AnalystOmni is seeking a skilled IT Service Delivery Analyst to join their technical team in Liverpool.The successful candidate will be responsible for providing essential support to the Service Delivery Manager and the broader IT Support Teams.Ensure all incidents and service requests are accurately recorded on My Support...
-
IT Service Delivery Specialist
1 month ago
Liverpool, Liverpool, United Kingdom Omni Full timeJob Title: IT Service Delivery AnalystOmni is seeking a skilled IT Service Delivery Analyst to join their technical team in Liverpool.The successful candidate will be responsible for providing essential support to the Service Delivery Manager and the broader IT Support Teams.Ensure all incidents and service requests are accurately recorded on My Support...
-
Service Delivery Specialist
4 weeks ago
Liverpool, Liverpool, United Kingdom Universities Superannuation Scheme Full timeAbout the RoleWe are seeking a highly skilled Service Delivery Analyst to join our IT team. As a key member of our Service Delivery team, you will play a pivotal role in ensuring the smooth operation of our IT services.Key ResponsibilitiesOversee the daily operations of IT Change Management, ensuring all Change Requests progress appropriately through the...
-
Service Delivery Specialist
4 weeks ago
Liverpool, Liverpool, United Kingdom Universities Superannuation Scheme Full timeAbout the RoleWe are seeking a highly skilled Service Delivery Analyst to join our IT team. As a key member of our Service Delivery team, you will play a pivotal role in ensuring the smooth operation of our IT services.Key ResponsibilitiesOversee the daily operations of IT Change Management, ensuring all Change Requests progress appropriately through the...
-
Service Delivery Specialist
3 weeks ago
Liverpool, Liverpool, United Kingdom Universities Superannuation Scheme Full timeAbout the RoleWe are seeking a highly skilled Service Delivery Analyst to join our IT team. As a key member of our Service Delivery team, you will play a pivotal role in ensuring the smooth operation of our IT services.Key ResponsibilitiesProduce daily, weekly, and monthly reports to IT management, highlighting trends and issues.Oversee the daily operations...
IT Service Delivery Specialist
2 months ago
Omni is seeking an IT Service Delivery Analyst to join their technical team in a hybrid work environment.
Key Responsibilities:
- Support the service delivery teams in ensuring all incidents and service requests are accurately recorded on the service management platform.
- Conduct reviews of calls to ensure the details align with service standards and best practices.
- Review processes and implement ongoing service improvement measures as needed to enhance the overall customer experience.
- Support the Configuration, Problem, and Change Management processes to ensure seamless service delivery.
- Ensure support teams adhere to the agreed standards for ticket management and follow the principles of transparency, responsiveness, understanding, and support.
- Oversee the daily operations of IT Change Management to ensure efficient and effective service delivery.
- Collaborate with Configuration Management and present the rationale for hardware purchases to the Head of Technology Services and Cyber Security.
- Manage the purchasing, monitoring, and application of software licenses, including those for Adobe and Microsoft E3.
Key Experience:
- Excellent communication and interpersonal skills with customers at all levels.
- Excellent planning and organisational skills to manage multiple tasks and priorities.
- Ability to engage with others, in other teams and work collaboratively to achieve common goals.
This is an excellent opportunity to join a well-established organisation that is looking to grow its delivery team and contribute to the success of Omni.
