Service Advisor

2 months ago


Croydon, Greater London, United Kingdom Smart Step Recruitment Full time

Career Opportunity: As a Service Advisor for our esteemed client, you will be responsible for delivering exceptional customer service and ensuring seamless vehicle maintenance experiences.

About the Role: This position requires a highly motivated individual with a strong automotive background, preferably in a volume or premium dealership. You will work closely as part of a dynamic team and possess the initiative to work independently. Key qualities include attention to detail, excellent organisational skills, and a genuine commitment to building lasting customer relationships.

Responsibilities:

  • Provide top-notch customer service and ensure customer satisfaction
  • Work closely with the service team to achieve sales and customer satisfaction targets
  • Develop and maintain strong relationships with customers and internal stakeholders

Requirements: A successful candidate will have a proven track record working in a similar role in a manufacturer dealership, with a strong understanding of automotive systems and processes. Experience with Pinnacle & Kerridge, CDK Drive (previously REV8) is advantageous.

Company Overview: Our client, Smart Step Recruitment, is a specialist Automotive / Motor Trade recruitment agency. As a company, we invest heavily in our staff and provide excellent working conditions. We offer a generous starting salary and opportunities for career growth and development.



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