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IT Support Specialist

2 months ago

Essex, United Kingdom Euro London Appointments Full time
Senior Technical Support Specialist (Gas Safety)

Are you a skilled technical support professional with a deep understanding of gas safety and sensor technologies? We are seeking an experienced Senior Technical Support Specialist to join our client's team in Essex. This hybrid role offers flexibility while allowing you to be at the heart of innovative gas safety solutions.

Key Responsibilities:

  • Address and resolve support queries involving hardware, software, firmware, and network connectivity problems.
  • Collaborate closely with the Quality and Engineering teams to identify, troubleshoot, and resolve technical product issues.
  • Travel to client sites for in-depth problem analysis and troubleshooting.

Requirements:

  1. Proven experience in technical support for hardware, software, and firmware.
  2. Fluency in an additional European language is advantageous.
  3. Willingness to travel up to 10% of the time.

At Euro London Appointments, we are passionate about providing exceptional technical support in a dynamic environment. If you have expertise in gas safety technologies and a passion for delivering outstanding support, we'd love to hear from you.