Claims Support Specialist

4 weeks ago


Essex, United Kingdom Adjusting Appointments Limited Full time

Claims Support Specialist

We are seeking an experienced Support Administrator to join our team at Adjusting Appointments Limited, a leading Independent Global Loss Adjuster. As a Claims Support Specialist, you will provide administrative support to the Claims team, working with both the UK and Europe to handle a mixture of Property & Liability (Personal Injury) losses through to settlement.

Key Responsibilities:

  • Ensure data is accurately input to achieve high standards of quality and management information.
  • Diary management and booking appointments.
  • Allocate post to files, scan documents, photocopy, and file.
  • Deal with external queries and liaise with Loss Adjusters as required.
  • Run, check, and analyse management reports.
  • Attend client review meetings and take minutes/notes.
  • Assist in onboarding new clients and liaise with Brokers and Insurers.
  • Perform other general administration tasks as required.

About You:

  • Exceptional communication and organisational skills with a strong focus on quality.
  • Ability to forge and develop strong relationships internally and externally.
  • Experience working in a Customer Services/Insurance related role.
  • Thriving in a high-pressured working environment.
  • Strong working knowledge of MS Office applications, particularly Word, Excel, Outlook, and PowerPoint.
  • Happy to work from an office base within a Team environment.

Benefits:

  • Competitive Annual Basic Salary.
  • Monday to Friday 9.00am-5.00pm working hours.
  • 25 days holiday per annum plus bank holidays.
  • Healthcare Scheme.
  • Pension - 8% Employer, 2% Employee.
  • Life Assurance.
  • Health Insurance.

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