Retail Support Associate
2 weeks ago
Job Overview
We are looking for a skilled Counter Assistant to join our team at WHSmith in Cheltenham. As a Counter Assistant, you will play a key role in delivering an exceptional customer experience, providing support to customers, and contributing to the success of our Post Office Store.
About the Position
This is a permanent position working flexible hours, with a competitive salary of up to £28,000 per annum. You will be based in our Post Office Store on the High Street in Cheltenham, Gloucestershire.
Key Responsibilities
- Provide exceptional customer service, responding to customer queries and resolving issues promptly.
- Manage queues effectively, ensuring customers have access to services quickly and efficiently.
- Maintain high standards of governance and attention to detail in all aspects of your work.
- Collaborate with colleagues to achieve excellent team results.
Requirements
To succeed as a Counter Assistant, you will need:
A passion for delivering exceptional customer experiences.Excellent communication skills, both verbally and written.The ability to work independently and as part of a team.Adaptability and flexibility to meet changing business needs.What We Offer
In addition to your salary, you will receive a range of benefits, including:
Pension scheme.-
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