Research Analyst Lead

3 days ago


Blackpool, Blackpool, United Kingdom CV-Library Full time

We're currently seeking an exceptional Digital Research Expert to join our team in DWP Digital.

Digital Research Expert

This is a fantastic opportunity to contribute to the development of innovative digital solutions that meet the needs of diverse user groups.

As a Digital Research Expert, you'll be responsible for conducting qualitative and quantitative user research using various methods.

Key Responsibilities:

  • Design and implement user research programs to test high-level concepts and specific aspects of services.
  • Provide actionable insights for project teams based on research findings.
  • Communicate research results effectively to both internal stakeholders and external partners.
  • Maintain strong relationships with product teams to ensure research insights inform design decisions.
  • Identify trends and patterns in research data to develop recommendations.

About This Role:

  • You'll work closely with our digital team to develop research strategies that deepen understanding of diverse user groups.
  • Join our vibrant team in one of our UK locations, enjoying hybrid working arrangements.
  • Benefit from competitive pay up to £45,081 and a generous leave package starting at 26 days.
  • Enjoy award-winning culture, flexible working policies, time off volunteering, charitable giving opportunities, and more.

What We Offer:

  • Award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100)
  • Flexible working including flexible hours and flex-friendly policies
  • Time off volunteering and charitable giving
  • Bring your authentic self to work with 'I Can Be Me in DWP'
  • Discounts and savings on shopping, fun days out, and more
  • Interest-free loans to buy a bike or a season ticket, making it easier for you to get to work and start making a difference
  • Sports and social activities
  • Professional development, coaching, mentoring, and career progression opportunities

Interview Process:

A single-stage interview online.



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