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Admissions Officer

2 months ago

Burton upon Trent, United Kingdom Burton and South Derbyshire College Full time

Job Summary:

Burton and South Derbyshire College is seeking a well-organised, committed and enthusiastic individual to join our Learner Services Team as an Admissions Officer. The successful candidate will play a pivotal role in supporting the College's centralised admissions processes, ensuring the successful recruitment and enrolment of learners against College targets.

Key Responsibilities:

  • Support the delivery of quality information, advice and guidance on a wide and diverse range of support services provided by the college.
  • Form part of the team responsible for the successful recruitment and enrolment of learners.
  • Input large volumes of data efficiently and accurately.
  • Respond to inbound calls and make outbound calls and communications to learners, applicants and parents.
  • Work as part of a team to deliver excellent customer service.

Requirements:

  • Qualified to Level 2 or above with vocational experience in Business Administration or Customer Service, or willing to work towards this.
  • Good level of IT literacy.
  • Knowledge of working in customer-facing roles.

What We Offer:

  • Pension schemes for academic and support staff.
  • Generous holiday plans.
  • Free Employee Assistance Programme.
  • Family-friendly policies.
  • Excellent staff training programme.
  • Outstanding on-site nursery.
  • Cycle to Work Scheme.
  • Childcare vouchers.
  • Staff discounts at our fine dining restaurant and Innovations Hair and Beauty salon.