Senior Depot Supervisor

2 weeks ago

Crewe, Cheshire East, United Kingdom AO Full time

About the Role

We are seeking a highly skilled and experienced Senior Depot Supervisor to join our team at AO. As a key member of our logistics operations, you will play a crucial role in ensuring the smooth operation of our depot and delivering exceptional customer service.

Key Responsibilities

  • Monitor delivery performance and implement improvements to meet customer expectations
  • Support the training and development of new starters, including Safe Systems of Work and Health and Safety
  • Ensure compliance with training and provide a safe working environment for all employees
  • Brief the team daily/weekly on key priorities and workload
  • Supervise the team and allocate tasks and priorities
  • Communicate with drivers, handling queries efficiently and professionally
  • Liaise with the vehicle management unit, subcontractors, and drivers to complete in-house reports
  • Assist with internal audits and support with damage to property, vehicle damage, and product damage

About You

We are looking for someone with a passion for delivering exceptional customer service and a strong understanding of transport legislation and logistics operations. You will be able to build lasting relationships with colleagues and communicate effectively, both verbally and in writing. A CPC qualification is desirable, but not essential.

About AO

At AO, we pride ourselves on helping our customers brilliantly. We care about more than what's on your CV, because together we can do extraordinary things. We offer a range of benefits, including 33 days holiday, a pension scheme, and exclusive staff discounts.

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