Customer Service Representative

2 weeks ago


Market Harborough, United Kingdom Interaction - Kettering Full time

About the Role: We are seeking a customer-focused individual to join our team as a Part-Time Relief Advisor in Market Harborough. This exciting opportunity offers flexibility and the chance to develop your skills in a dynamic environment.

Key Responsibilities:

  • Deliver exceptional customer service
  • Provide help and support to customers and colleagues
  • Ensure the customer journey results in good customer outcomes
  • Demonstrate a full knowledge of our products
  • Manage the till competently
  • Follow policies, processes, and procedures at all times
  • Contribute to the organization's purpose through our Thrive agenda
  • Perform general administration tasks to support the smooth running of the Branch

Requirements:

  • Good customer service skills gained in a customer-facing role
  • High levels of accuracy and numeracy
  • Flexible and adaptable
  • A sense of community
  • Passion for delivering excellent customer experiences

What We Offer: A competitive salary of £13,236 (inclusive of 1 Saturday a month worked) plus any extra travel expenses for travel between branches, flexible working hours (20 hours per week + 1 Saturday/month), and opportunities for growth and development.



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