Technical Solutions Architect

1 month ago

Chester, Cheshire, United Kingdom Wavex Full time

About the Role

The Technical Consultant will play a key role in driving change for our customers through IT strategy, roadmaps, and projects. Reporting to the Head of Technology, this individual will be responsible for scoping, designing, and delivering solutions for customers aligned to them.

Responsibilities

  • Collaborate with the Sales team to design high-level infrastructure solutions
  • Work with the Lead Technical Architect to align customers with Wavex technology stack
  • Engage with senior executives from our clients to define business challenges and establish technical roadmaps and solutions
  • Deliver the technical aspects of sales presentations
  • Design high-level solutions, including pricing within the Wavex pricing framework
  • Facilitate workshops to establish client business requirements
  • Write technical Statements of Work (SoWs), proposals, and RFP responses
  • Collaborate with the team to share knowledge and provide technical guidance

Project Delivery

  • Own the technical delivery and implementation of multiple projects simultaneously
  • Perform low-level design and work with Project Managers to deliver projects on time and within budget
  • Liaise with clients to discuss project solutions
  • Complete technical audits and write audit reports, network manuals, and diagrams
  • Liaise with third parties
  • Be prepared to work out-of-hours on critical projects
  • Aide in the formulation of standardized project plans and best practice guides
  • Be aware of project cost and delivery timeframes and ensure time recording and task management is updated daily
  • Work with the Procurement team to advise on technical equipment requirements and pricing strategies

Professional Experience

  • Track record of delivering and designing cloud infrastructure projects, Microsoft 365, particularly around security aspects
  • Strong technical experience with Microsoft EUC product ranges, ideally with working knowledge of Intune/Endpoint Manager
  • Hands-on experience with Windows Server, Active Directory, and modern desktop management
  • Experience in Microsoft collaboration and enhanced communication

About the Person

  • Professional appearance and demeanor
  • Articulate and able to respond to challenging questions
  • Positive attitude and ability to bounce back
  • Natural problem solver with ability to think on their feet
  • Team-player with excellent time management and planning skills

Benefits of Working with Wavex

  • Working in a team of skilled technical engineers
  • Industry-renowned training and development opportunities
  • Study leave
  • Hybrid working (home/office split)
  • Wide range of company benefits, including private medical, online GP service, Employee Assistance Programme, and more

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