RTW Sales Associate
4 weeks ago
Role Overview
We are seeking a highly skilled and enthusiastic individual to join our team at Richard James Savile Row as a Tailoring Specialist. This is an exciting opportunity to work in a prestigious fashion and lifestyle destination, delivering exceptional customer service and contributing to the growth and brand loyalty of our luxury brand.
Main Responsibilities
• Greet and acknowledge customers as they enter the store, providing a warm and welcoming experience.
• Develop and maintain in-depth product knowledge, offering accurate and informative advice to customers.
• Determine customer needs and provide supportive guidance, ensuring a seamless and satisfying shopping experience.
• Maintain a high level of personal presentation, adhering to the company's dress code and representing the brand with professionalism.
• Utilize strong interpersonal skills to adapt service requirements to individual customer needs.
• Contribute to the store's success by achieving key performance indicators (KPIs) and protecting the company's profit through accurate stock management.
Requirements
• Previous experience in the luxury or tailoring industry is highly desirable.
• Confidence in approaching and interacting with customers, demonstrating care and understanding.
• Proficiency in pinning and alterations, with a strong understanding of tailoring and styling principles.
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