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System Configuration Specialist

2 months ago

Neath, Neath Port Talbot, United Kingdom Marston Holdings Full time
About the Role

We are seeking a highly skilled System Configuration Specialist to join our team at Marston Holdings. As a key member of our technical team, you will play a critical role in the implementation and support of our intelligent traffic enforcement and management solutions.

Key Responsibilities
  • Build and maintain relationships with cross-functional teams to support project delivery and knowledge transfer.
  • Create and maintain accurate technical documentation and data in our management system.
  • Provide guidance to workshop technicians to prevent and resolve issues during the build process.
  • Gather and understand client configuration requirements, providing guidance on kit configuration and assistance with installations and relocation.
  • Test new releases from the development team, ensuring suitability for deployment.
  • Support and manage the system implementation process, from planning to rollout and handover to support.
  • Assist the helpdesk team, carrying out system checks and troubleshooting issues to ensure maximum system uptime.
Requirements
  • IT-related qualifications or working towards.
  • Hands-on experience in system configuration, including deployment, testing, and troubleshooting.
  • Working knowledge of Windows and/or Linux OS.
  • Knowledge and experience with hardware setup.
  • Strong analytical skills and ability to troubleshoot complex system issues.
  • Excellent verbal and written communication skills.
  • Ability to meticulously manage and document system configuration and testing.
  • Strong team collaboration abilities.
What We Offer
  • Full-time, permanent role with 37.5 hours per week.
  • Salary - £40,000 per annum.
  • 26 days holiday + bank holidays.
  • Healthcare cash plan.
  • Staff benefits designed to suit your lifestyle.
  • Enhanced Maternity and Paternity Package.