Technical Infrastructure Specialist

4 days ago


Neath, Neath Port Talbot, United Kingdom Marston Holdings Full time
Marston Holdings: A Pioneer in Intelligent Traffic Enforcement and Management

We are a leading supplier of intelligent traffic enforcement and management solutions, as well as smart city solutions that deliver high productivity at the lowest operational cost. Our technology has enabled us to provide environmental sensors, networks, and data solutions to support global decarbonisation efforts.

Job Summary:

This is an exciting opportunity for a Technical Infrastructure Specialist to join our team. The successful candidate will be responsible for the deployment, testing, and troubleshooting of computer systems, electronic devices, and software applications. They will also provide guidance to workshop technicians and assist with client configuration requirements.

Key Responsibilities:
  • Build and maintain relationships with other department teams to support projects for new clients.
  • Create and maintain accurate technical documents and data in our management system.
  • Provide guidance to workshop technicians to prevent and resolve issues during the build process.
  • Gather and understand client configuration requirements, providing guidance on kit configuration to meet client needs.
  • Test new releases from our development team based on clear acceptance criteria.
Requirements:

To succeed in this role, you will need:

  • IT-related qualifications or experience working towards them.
  • Hands-on experience in system configuration, including deployment, testing, and troubleshooting.
  • Working knowledge of Windows and/or Linux OS.
  • Knowledge and experience with hardware setup.
  • Strong analytical skills and ability to troubleshoot complex system issues.
  • Excellent verbal and written communication skills.
What We Offer:

In return for your hard work and dedication, we offer:

  • A competitive salary of £40,000 per annum.
  • A full-time, permanent role (37.5 hours per week) with occasional travel.
  • 26 days holiday plus bank holidays.
  • A healthcare cash plan.
  • Enhanced maternity and paternity package (subject to eligibility).


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