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Customer Service Representative

2 months ago

Coventry, Coventry, United Kingdom FireAngel Safety Technology Full time
Job Description

FireAngel Safety Technology is a leading provider of home safety products, and we're seeking a skilled Customer Experience Assistant to join our customer services team.

As a Customer Experience Assistant, you will be responsible for managing customer calls, emails, and chats, providing exceptional service and support to our customers.

Key Responsibilities:

  • Communicate with customers via phone, email, and chat
  • Data entry in various platforms

Requirements:

  • At least 3 years' of relevant work experience
  • Excellent phone etiquette and verbal, written, and interpersonal skills

We're looking for a motivated and customer-focused individual who can provide top-notch service and support to our customers. If you're passionate about delivering exceptional customer experiences, we'd love to hear from you