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Warehouse Operations Manager

4 weeks ago


Crawley, West Sussex, United Kingdom Dreams Full time

**The Role:**

As a Senior Warehouse Operative at Dreams, you will play a key role in serving our customers by ensuring their perfect bed is delivered without a hitch. This position requires a full UK driving licence.

Your standard working week will be 38.75 hours (excluding breaks), however you will be paid in accordance with total hours worked to allow for variations in daily routes. This includes working weekends with time off in the week.

**Key Responsibilities:**
- Coordinate the workload of the Warehouse Operatives to achieve the required results
- Provide on-the-job training and support of new starters
- Ensure accurate receipt of both goods inwards from internal and external suppliers
- Supervise a team of warehouse operatives in the safe offloading and loading vehicles; including heavy lifting of products including mattresses, bedframes and sofa beds
- Check deliveries on to systems, and check & complete delivery paperwork
- Work to achieve daily targets
- Organise and prioritise the workload
- Assist with the smooth operation of the warehouse
- Move company vehicles within the depot

**What We Offer:**
- Competitive salary: £15.05 hourly rate
- Bonus: Performance-related monthly bonus to recognise our superstar dreamers
- Discounts: Amazing staff discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping
- Buy-in schemes: You will have the opportunity to buy extra holiday, private healthcare, or savings and loans
- Learning and development: Our comprehensive induction program gives you the best possible start to your career with us, with the opportunity to progress into different business areas as your experience grows
- Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling

**The Person:**
This is the type of person we are dreaming of:
- People-first: You will have a friendly and personable nature
- Experience: It would be super handy if you had some knowledge of home delivery services and working in a warehouse
- Team player: Every dreamer plays a role in making each day enjoyable, so you will have a positive work ethic and thrive as a part of a team
- Resilient: We know things don't always go to plan, so remaining calm under pressure is important
- Communicator: Using your excellent communications skills, you will be able to build rapport and establish great relationships with your colleagues
- Willing to learn: To begin with, your ability to follow instructions will be important. As part of your induction, we will train you to understand how we work so being open and willing to learn will be a big help
- Flexible: You will need to be flexible with your working hours, including working on Saturdays