Holiday Journey Coordinator
2 days ago
We are looking for an organized and detail-oriented Holiday Journey Coordinator to join our team at Saga Travel Group. As a Travel Welfare Advisor, you will be responsible for coordinating customer journeys from booking to departure, ensuring a seamless and enjoyable experience.
About the RoleThis is a hybrid role, requiring 1-2 days of work in our Crawley or Ashford hub, with the remainder spent supporting customers remotely. If you enjoy working with customers and have excellent communication skills, this could be the perfect opportunity for you.
Responsibilities- To coordinate customer journeys from booking to departure.
- To engage with customers via phone, addressing their concerns and queries.
- To maintain high-quality service standards and escalate any issues to the Team Manager.
- To collaborate with team members to share knowledge and best practices.
- To participate in product briefings to stay updated on our holiday offerings.
- A competitive salary range is estimated to be between £25,000 - £35,000 per annum, depending on experience.
- Option to purchase additional leave up to 5 extra days.
- Pension scheme with employer matching up to 10%.
- Access to Saga Academy, our learning platform.
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Customer Journey Advisor
5 days ago
Ashford, Kent, United Kingdom Saga Group Full timeWe are looking for a skilled Customer Journey Advisor to support our customers' holiday experiences. As a key member of our team, you will work closely with colleagues to ensure seamless customer interactions.Key Features:This is a hybrid role requiring presence in our Crawley or Ashford hub for 1-2 days a week.You will be responsible for product briefings...
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Holiday Experience Coordinator
5 days ago
Ashford, Kent, United Kingdom Saga Group Full timeSaga Holidays is committed to creating a diverse and inclusive workplace where everyone feels valued and respected. As a Holiday Experience Coordinator, you will play a vital role in delivering exceptional customer experiences.Main Responsibilities:You will engage with customers to understand their holiday plans and preferences.Support team members by...
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Holiday Support Advisor
3 hours ago
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Play Activity Coordinator
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Technical Services Coordinator
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Aerospace Logistics Coordinator
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Purchasing Coordinator
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Administrative Coordinator
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Aerospace Operations Coordinator
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Regional Sales and Marketing Coordinator
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Industrial Production Coordinator
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Building Maintenance Coordinator
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Salary Processing Coordinator
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Architecture Project Coordinator
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Ashford, Kent, United Kingdom Commercial Services Group Full timeAbout the RoleWe are seeking an experienced Regional Grounds Maintenance Operations Coordinator to join our team at Commercial Services Group. This is a key role within our Landscape Services brand, responsible for supporting the management of grounds maintenance contracts across East Kent.Job SummaryThis is an exciting opportunity to work with a specialist...
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Program Development Coordinator
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Marketing Coordinator
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