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Insurance Claims Professional

1 month ago

Beckenham, Greater London, United Kingdom FJN Recruitment Solutions Full time

Job Title: Insurance Claims Professional

About the Company: FJN Recruitment Solutions is a leading provider of recruitment services in the insurance industry.

Salary: £32,000 - £42,000 per annum

Job Description:

We are seeking an experienced Insurance Claims Professional to join our client's team. As a Claims Handler, you will be responsible for processing all classes of claims in an efficient and timely manner, working closely with insurers, TPAs, and loss adjusters.

Key Responsibilities:

  • Process all classes of claims in an efficient and timely manner to achieve prompt resolution and settlement
  • Liaise with clients, insurers, loss adjusters, and other relevant parties when acting as the agent of a client
  • Identify improvements in internal and external claims processes and procedures
  • Maintain relationships with the existing client base and incumbent ARs/Businesses by providing first-line contact face-to-face or telephone advice and support
  • Manage claims from cradle to grave, assessing liability, preparing the claim for the insurer to settle, and ensuring that all parties involved are kept up to date with any information
  • Attend monthly broker meetings for those who have a larger number of claims
  • Work within the FCA rules and related procedures published by the company from time to time

Essential Skills:

  • Accurate record keeping, clear note taking, and use of diary
  • Ability to work as part of a close team
  • Ability to problem solve and share ideas
  • Customer service focussed and good communicator

Preferred Skills:

  • Experience using Acturis
  • Cert CII qualified
  • Minimum 3 years' claim handling experience, ideally within a variance of claim types including Liability, Property, Motor etc.