IT Management Specialist

23 hours ago


Reading, Reading, United Kingdom Hays Technology Full time
Job Description

We are seeking a highly skilled Service Management / Service Manager to assist with Operational Resilience, Service Continuity Management (SCM), and Integration with ITIL. This role involves identifying services and data mapping, as well as strategy development based on recent audit recommendations.

  • Ensuring accurate service data access and mapping of services.
  • Establishing a mechanism for storing service data.

This is an excellent opportunity to work with a large public sector client in a fast-paced environment. If you have experience with delivering Major Incident Management communications playbooks, CSDM (Common Service Data Model) mapping of services, CMDB (Configuration Management Database), and ITSCM (IT Service Continuity Management), we would like to hear from you.

Estimated salary range: £60,000 - £80,000 per annum, depending on location and experience.



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